- Secure Online Payments
- Delivered To Your Door
- Made From Recycled Materials
At Enviro Blocks, we endeavour to provide you with quality products at everyday low prices. We understand that there could be circumstances where you must return a purchase from us.
To return a product, contact us first to obtain a Return Authorisation (RA) number. Returned goods can only be accepted with an Enviro Blocks RA number, which is valid for 30 days from the issue date. When returning goods to us, the RA number is to be enclosed with your items.
1. Change of Mind or Incorrectly Ordered Goods
If you have incorrectly ordered or changed your mind about the consumables you have purchased, Enviro Blocks will be pleased to offer you a store credit or refund for the unused and unopened items you return. However, any shipping fee you paid for the original purchase is non-refundable.
Please note the following:
Please ensure goods are returned with a tracking number, as we will not issue a store credit or refund for items that we have not received.
Goods that are shipped with ‘receiver to pay’ will be rejected, leaving the courier responsible for the appropriate disposal of the returned items.
2. Faulty Items
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
If an item within warranty is deemed faulty, you are entitled to a repair, replacement, credit or refund, at the discretion of the Enviro Blocks. We reserve the right to decline a repair, replacement, credit or refund claim where any product fault is caused by:
Photos, samples and any evidence showing the issue you’re experiencing will be requested.
Please note the following:
The warranty is limited to the cost of the goods only, as stated on your invoice, and is the amount you paid us for the goods. There are no implied warranties beyond what is stated here.
Once we have received the goods, we will then evaluate them and contact you to advise you of the result.
Faulty items will need to be returned to our warehouse. We will arrange to collect the goods at no cost to you.
We will evaluate on a case-by-case basis and will endeavour to provide a suitable solution. Depending on the nature of the fault, we may opt to replace the broken part, replace the whole item, or offer a store credit or refund.
3. Items Damaged in Transit
Be sure to check your deliveries upon receipt. All items damaged in transit must be reported to Enviro Blocks within 48 hours from the date of receipt. Please email a photo of the damaged packaging and/or the products to [email protected], along with your invoice number.
Enviro Blocks retains the right to modify or amend this policy without requiring customer consent.
Looks great. Wanted a curved edge and it worked perfectly. Great to be able to use something that is part of the recycling system. Doesnt happen often.
Looks great and can run the mower wheels on the garden edge and rarely needs the edge done with the wipper snipper. I have used the wipper snipper ( line trimmer) and it doesn't leave a mark on the Enviro edging. Easy to instal.
Much appreciated Matt's follow-up regarding delivery.
Excellent quality and it looks good in our garden
I’ve recently purchased the enviro edging. Being recently divorced and starting over. I had to find something that would be relatively easy for me to do myself. It was so easy to install the only issue I had was with the dowel pieces, I found them to be too long and broke them in half to make it easier for me to connect the edging pieces together. I’m really happy with the end result. It looks fabulous 😊
I think it's a good product but I haven't had a chance to install them yet. If all goes well I may be ordering more. Only concern I have is the delivery time, it seemed to take a bit to long.
Love the product. Looks great and was easy to install.
Amazing product. So easy to install, looks fabulous and doesn’t hurt when u accidentally kick or step on. Oh and it looks fabulous
The edging fits the job beautifully, on the nature strip outside my home in Mosman, Sydney. Mosman council has not yet commented but probably will. Thank you for your help. Photos to follow.
Cheers, Ann Hornbrook.
These garden borders are brilliant.
Such a simple concept, but with multiple applications. Quite flexible when installing, but tough. The borders can be faced either way, using the enclosed plastic pins, to fasten them firmly to the ground. Relocation, (if required) is simple; the pins can be withdrawn without difficulty.
This is my third purchase of the borders, over an extended period, & I strongly recommend them.
I normally refuse to post Product Reviews. These Garden Borders however, are such an excellent product, that I endorse them without any reservation.
Very happy with the corners, they completed my installation perfectly.
Good quality product, easy to work with and great appearance.
The corners look very neat but I put some screws to hold better.